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April 2012
Klock, Sr.

Customer Service: Going the Way of Virgin Brides?

The subject du jour is that customer service is rapidly becoming an oxymoron -- a contradictory term on the level of pretty ugly, guest host, old news, good grief and legally drunk.

Klock, Sr.

Splying: the Blurred Line Between Honesty and Falsehood

No politicians worthy of the name would ever admit to telling lies, but neither would they long survive in their chosen profession of mud wrestling without having mastered the science of spinning truth, which is to say disguising pants-on-fire lies as facts.


Would You Want Your Grandchild to Run for President?

I have a grandson, who makes such a tremendous impression on people many have said, “He should run for president one day.” To which my answer is, “I pray not!”


Some Commercials Are Ridiculous!

As the old saying goes, “Good advertising doesn’t wear out; it wears in.” I dispute this as a fact and base it only on my amateur sleuthing among a number of my peers who agree.

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